Learning About the True Meaning of a Pro Bono Partnership

The Thalassa House Institute of Psychotherapy and Psychiatric Rehabilitation provides a complex psychotherapy program for young adults and adults within a therapeutic community framework.

Challenge
After a few introductory discussions we started to work together to improve the Thalassa House’s online presence and replace their more than 10-year old website. For a very long time, they had not really had the capacity - and a platform either - to call attention to their unique approach and truly amazing commitment. However, they were really enthusiastic to change that. They needed something with a clear structure that was much easier to understand and a platform that would be able to introduce our services to potential clients.

Solution
In the beginning, our cooperation was rather characterized by tasks related to research, strategy and design than web development itself, as their news website was created on a subscription-based website builder, called Squarespace. We audited their old website and their way of communication and had many discussions about how to refresh their content so as to better represent their community, their values and approach.
In the past two years, the Thalassa Ház's online communication has undergone significant changes, and we wanted to provide them with a scalable, stable system for language management. As a result, we developed the required Drupal framework. At the same time, Thalassa Ház underwent a rebranding, and we designed a new page layout to align with the updated identity.
We can say that it was a successful and mutually inspiring cooperation, as by listening carefully to their ideas and understanding their way of thinking, we often think that we gain even more from this project than the Thalassa House.

Focus Areas
Online Branding • Content Strategy • Website Design • Graphic Design • Project Management