István Her­czeg

Department manager
Integral Vision delivered a website with new functions. Thanks to the clearer structure and interface, it also helped users reach their goals with fewer clicks. The team communicated regularly throughout the project. Overall, we were satisfied with their open communication with the team.
Integral Vision created a user-friendly and clean website for a local government department. Aside from the UX and UI optimization, they also ensured website accessibility and a transparent interface.
Introduce your business and what you do there.
I am the department manager of Local Government of the XVth District of Budapest.
What challenge were you trying to address with Integral Vision?
We used to have a Wordpress site, which was outdated and slow. An official inspection also revealed several problems (eg. web accessibility) that had to be remedied. Therefore, we issued a tender, for which Integral Vision gave the best offer overall.
What was the scope of their involvement?
Apart from UX and UI optimization, accessibility was an important aspect. The local government is obliged to provide data of public interest, which had to be presented in a neat and clear way. We also wanted to improve the site in terms of responsiveness.
Electronic administration is carried out on an external platform. In order to reach that site, it was necessary to provide a transparent interface on our side that helps citizens manage their affairs.
Team composition/dynamic team?
One project manager, 1 designer and 4 developers have been working on the project.
How did you come to work with Integral Vision?
We issued a public tender to find the right vendor.
What evidence can you share that demonstrates the impact of the engagement?
The new website cannot be compared to the previous one. It has been expanded with new functions (eg. a document library). In addition, users apparently reach their goals with fewer clicks. The new site is nicely structured and clear. The editing interface is more flexible.
How did Integral Vision perform from a project management standpoint?
The agile methodology, including the concept of SP, was new to us. The tasks were broken down into short periods which helped the process in terms of transparency. The deadlines were met, the pace of the biweekly demos was also appropriate and if we had questions, we received quick answers.
What did you find most impressive about them?
Their organizational culture. It was an environment where a person was not just a droid, but could express their thoughts and this eventually resulted in the outcome as well. We enjoyed the whole process. Everyone in the team knew what their job was, including the PM, the designer and developers.
The feedback management (JIRA) was also something new to us, it also helped the processes to run in an organized manner.
Are there any areas they could improve?
We learned a lot from our cooperation with IV. Next time we would start the preparations more consciously on our side. Nothing comes to our mind IV could have done differently. We would choose them again.
Source
clutch.co
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