László Orosz

head of IT, MBFSZ
The solution earned engagement and positive feedback from internal stakeholders. Integral Vision is a collaborative team, and they took a holistic approach to customized development.
Integral Vision developed a document management system.
Introduce your business and what you do there.
I’m the head of IT at Mining and Geological Survey of Hungary, a mining company.
What challenge were you trying to address with Integral Vision?
We wanted to replace outdated desktop applications with modern solutions. We needed to have a platform solution that was dependent on the years to come. We needed to be able to manage it and know that it’d be a sustainable solution for our problems.
What was the scope of their involvement?
They developed our document management system. The started by getting to know what the project was about. After that, they planned the project. In the end, we had a presentation for colleagues and leaders.
Team composition/dynamic team?
There were 5-6 people, and I talked with 3-4 people. We were in contact with the account manager quite often. During the project, they involved two or three programmers. We interacted with their executive sometimes too.

There was a person from their team who took the effort to understand what we wanted. He did very well and was involved in the topics of the project. He knew more than some of our colleagues did.
Describe the project and services they provided in detail.
We had done a project with them previously. The built us a web portal and we were satisfied with their work, which is why we went to them for our next project.
How much have you invested in them?
We’ve spent $50,000.
What evidence can you share that demonstrates the impact of the engagement?
The results exceeded what I imagined at the beginning of the project. Five or six of our colleagues were quite skeptical about this investment. They didn’t think it’d be successful. Only a few months later, these colleagues changed their minds and became quite optimistic. They then started working together and thinking together, which was exciting for me. When we asked for feedback at the end, they gave excellent feedback.
How did Integral Vision perform from a project management standpoint?
Their project management was excellent. The account manager made an effort to understand our business. He made a connection between our business environment and the development, programming, and the Integral Vision environment. If he couldn’t answer a question, he’d get someone else who would have the right answer in a short time.

They worked using the agile methodology. From the planning to the end of the project, we had a meeting every two weeks, sometimes in person and sometimes online. During the project, we had well-thought conversations, and all the processes were transparent. There were many emails, along with online tables and ticketing software.

Their agile development methodology works, and they’re fast. Integral Vision is a company that not only gets the job done but works to understand what the customer wants. They asked a lot from me and wanted to deliver what I wanted, and they brought new ideas as well. We worked collaboratively, and it was inspiring.
What did you find most impressive about them?
Their collaborative environment is impressive. The agile methodology worked well for us too.
Are there any areas they could improve?
Sometimes the deadlines were a little late, but 95 percent of the time, they met deadlines.
Do you have any advice for potential customers?
Be ready to answer their questions about business requirements. You must think together with them.